bdt1k Privacy Policy — How Your Information Is Protected

01 Introduction & Scope

bdt1k (hereinafter "we", "our" or "the platform") operates a safe and reliable online gaming service for Bangladeshi players. This Privacy Policy ("Policy") explains what personal information we collect when you visit our website, create an account, or use our services, and how that information is used, stored, and kept secure.

By using our services, you agree to the terms of this policy. If you disagree with any part of this policy, please refrain from using our services and contact us at [email protected].

This policy applies alongside bdt1k's Terms and Conditions and Responsible Gaming Policy.

02 Information We Collect

We collect two types of information: information you provide directly, and information collected automatically through your use of the platform.

2.1 Information You Provide Directly

Full name, date of birth, and national identity details (for age verification)
Email address and mobile number
Payment method details: bKash, Nagad, Rocket account numbers or bank account details
Username and password provided when creating an account
Any information shared when contacting our support team

2.2 Automatically Collected Information

IP address and device type (mobile, desktop)
Browser version and operating system
Pages visited, click patterns, and session duration
Gaming activity logs — betting history, win and loss records
Transaction history — deposit and withdrawal details
Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

Where necessary, we may receive transaction verification information from payment processors such as bKash and Nagad. This information is used solely for the purpose of verifying identity and confirming payments.

03 Purpose of Using Your Information

bdt1k uses your information only for legitimate and specific purposes. The main purposes are listed below:

Account management: Completing your registration process, ensuring login security, and maintaining account-related communication.
Payment processing: Securely completing deposit and withdrawal transactions and preventing fraudulent activity.
Age verification: Ensuring that only individuals aged 21 or older can use the platform.
Service improvement: Analyzing user experience to improve platform functionality and content.
Customer support: Resolving your complaints and questions via 24/7 live chat and email.
Responsible gaming: Identifying unusual gaming behavior and providing assistance when needed.
Security and fraud prevention: Protecting account security and preventing unauthorized access.
Legal compliance: Adhering to applicable laws and regulations.

04 Information Sharing & Disclosure

bdt1k never sells, rents, or commercially exchanges your personal information with third parties. However, information may be shared in a limited way in specific circumstances:

4.1 Service Provider Partners

Necessary information may be shared with selected third-party organizations for payment processing (bKash, Nagad, Rocket, bank transfer), technical infrastructure maintenance, and fraud detection. These organizations are required to follow their own policies consistent with our privacy policy.

4.2 Legal Requirements

If we are legally required to provide information as part of a valid court order, government directive, or legal process, we will do so. In such cases, we will notify you in advance if legally possible.

4.3 Business Transfers

Information may be transferred in the event of a business restructuring or merger; however, the new operator will also be bound by the obligations of this privacy policy.

05 Cookie Policy

bdt1k uses cookies and similar technologies on its website. Cookies are small text files stored on your device that help the website remember your preferences.

5.1 Types of Cookies We Use

Essential cookies: Necessary for maintaining login sessions and ensuring security.
Functionality cookies: Remember your language preferences and settings.
Analytics cookies: Help improve services by analyzing user behavior.

5.2 Cookie Control

You can reject or delete many types of cookies by changing your browser settings. Please note that disabling essential cookies may cause some platform features to not work properly.

06 Data Security Measures

To keep your information secure, bdt1k has implemented industry-standard security measures:

SSL/TLS encryption: All data transmitted between the website and your device is fully encrypted.
Secure servers: Your information is stored in protected data centers.
Access controls: Only authorized staff can access information according to their specific role requirements.
Regular audits: Regular internal reviews are conducted to identify security vulnerabilities.
Password hashing: Your password is never stored directly — only an encrypted hash is kept.
Two-step verification: Two-step login verification is available as an additional security layer.

No digital system is completely impenetrable. However, bdt1k continuously improves its security infrastructure and has defined procedures for taking swift action in the event of any incident.

07 Data Retention Period

We retain your information only for as long as it is necessary to fulfill the purpose for which it was collected, or as required by law.

Active account data: Retained for as long as the account remains active.
Closed account data: Financial transaction records are retained for the legally required period even after an account is closed.
Support communication records: Retained for a set period after a matter is resolved.
Gaming activity logs: Retained to ensure responsible gaming and for dispute resolution.

Expired or unnecessary information is securely deleted or anonymized.

08 Your Rights

As a user of the bdt1k platform, you have the following rights over your own information:

Right to access: You can request to know what information we hold about you.
Right to rectification: You have the right to request correction of any inaccuracies in your personal information.
Right to erasure: In certain circumstances, you can request deletion of your account and associated information; however, some information may need to be retained due to legal obligations.
Right to object: You can object to the use of your information for specific purposes.
Right to data portability: The right to request your information in a structured, machine-readable format.
Right to withdraw consent: Where processing of your information is based on your consent, you may withdraw that consent at any time.

To exercise any of the above rights, please contact us:

Email: [email protected]

Live chat: Available 24 hours, 7 days — support in Bengali and English

We will try to respond to your request as quickly as possible, and within a maximum of 30 business days of receipt.

09 Protection of Minors' Information

bdt1k provides services only to individuals aged 21 or older. We do not knowingly collect any information from minors. If we find evidence that a minor's information has been collected inadvertently, that information will be deleted immediately and the associated account will be closed.

If you believe that a minor has created a bdt1k account without authorization, please notify us immediately at [email protected].

10 International Data Transfers

To provide our services, your information may sometimes be processed on servers located outside Bangladesh. In such transfers, we ensure that the recipient organization provides protection equivalent to our privacy policy.

Necessary contractual safeguards are ensured for data transfers, and only information essential for providing the service is shared.

11 Third-Party Links

Our platform may contain links to third-party websites. bdt1k is not responsible for the privacy practices or content of these external websites. We advise you to review the privacy policy of any third-party site before visiting it.

12 Policy Changes

bdt1k reserves the right to update this privacy policy from time to time. For any significant changes, we will:

Display a clear notice of the changes on the website.
Send a notice of the changes to your registered email.
Update the "Last updated" date at the top of the page.

Continued use of the platform after any changes will be taken as your acceptance of the updated policy. We recommend that you review this page regularly.

13 Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us. bdt1k provides support in both Bengali and English.